Privacy Policy

1. Introduction

Tinoco Technologies Inc. (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit tinoco.ca (the “Site”). By using the Site, you agree to the terms of this Policy.

2. Scope

This Policy applies to information we collect through the Site and related communications. It does not apply to information collected offline or by third-party websites or applications that we do not control.

3. Information We Collect

• Contact Us form: name, email address, phone number, and inquiry details – used to respond to your request and provide support.
• Careers section: name, email address, phone number, and résumé/CV – used to evaluate your application and communicate with you during recruitment.
• Feedback form: name, email address, phone number, and feedback text – used to address your comments and improve our Site and services.
• Automatically-collected data: IP address, browser type, device identifiers, referring pages, timestamps, and similar usage data – used for Site security, analytics, advertising, and to enhance user experience.

4. How We Use Information

• Provide, operate, and maintain the Site;
• Respond to inquiries and feedback;
• Review and process employment applications;
• Conduct analytics, research, and service improvement;
• Display and measure the effectiveness of ads on Facebook, Instagram, Google, and other platforms;
• Detect, prevent, and address technical issues or security breaches;
• Comply with legal obligations.

5. Legal Bases for Processing (GDPR)

• Consent (e.g., marketing cookies);
• Contract (responding to your inquiry);
• Legitimate Interests (Site security, analytics);
• Legal Obligation (record-keeping).

6. Cookies & Tracking Technologies

We use first-party and third-party cookies, pixels, and similar technologies to (i) remember preferences; (ii) conduct analytics (e.g., Google Analytics); and (iii) deliver targeted advertising via Google Ads, Facebook Ads, and Instagram Ads.

Cookie Categories

• Strictly Necessary – website operation;
• Performance/Analytics – usage metrics;
• Advertising – personalized ads.

You can control cookies through your browser settings or the cookie banner presented on the Site.

7. Sharing & Disclosure

We do not sell your personal information. We may share it with:

• Service Providers (e.g., web-hosting, email, analytics, advertising platforms) bound by confidentiality;
• Legal Authorities when required by law or to protect rights, safety, or property;
• Corporate Transactions in connection with a merger, acquisition, or asset sale.

8. Data Retention

We retain personal information only as long as necessary for the purposes set out in this Policy or as required by law (e.g., recruitment files maintained for up to 24 months).

9. International Transfers

Your information may be transferred to—and processed on—servers located outside your jurisdiction, including the United States. We implement contractual safeguards (e.g., Standard Contractual Clauses) and other measures to protect such transfers as required by applicable law.

10. Security

We employ administrative, technical, and physical safeguards (e.g., TLS encryption, access controls, secure data centers) designed to protect your information from unauthorized access, alteration, or disclosure.

11. Your Rights

Depending on your location, you may have rights to:

• Access your personal information;
• Correct inaccurate data;
• Delete or restrict processing;
• Port your data to another provider;
• Withdraw consent at any time (without affecting prior processing);
• Complain to a supervisory authority.

To exercise your rights, contact us at info@tinoco.ca.

12. Third-Party Services

The Site may include links or integrations with third-party services (e.g., social-media plugins). We do not control their privacy practices. Please review their policies before providing information.

13. Children’s Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

14. Policy Updates

We may update this Policy periodically. Changes take effect upon posting the revised Policy with the “Effective Date” above. Significant changes will be notified via the Site or email where applicable.

15. Contact Us

Tinoco Technologies Inc.
4388 Saint-Denis St. Suite 200 #995
Email: info@tinoco.ca
Phone: +1 (XXX) XXX-XXXX